Friendly service and quick turn around

I enjoyed the snacks in the waiting room. I didn’t have to wait very long. Ivan was very nice to work with.

Everyone was friendly and responsive. The preowned vehicle was perfectly clean and ready to test drive when I arrived. The whole purchase process was painless!

My Honda van had a problem while in Austin on vacation. Wesley Warmke was fantastic and helped get my van evaluated and fixed in a few hours so I could make it back to Houston .

Ivan was a great help with my car needs and I was able to get my car ready in a timely manner! Went in for a recalled part and he kept me up to date with what was going on with my car. Everyone there was friendly and helpful.

I live in Georgetown. I tried scheduling service in Round Rock, but they only open weekdays and they don't offer complimentary shuttle so you are stuck at the dealership. I went to first Texas Honda’s website, and I was pleasantly surprised to find out they open both Saturday AND Sunday. They also open late on both days!! Check-in was a breeze and they fill your cars fluids, make sure they get all your concerns noted for the mechanic. Oh, they offer free complimentary uber both ways, coffee bar with barristas, ping pong table, arcade, kids play area and outdoor patio. The coffee bar offers kids options and its also complimentary. Its like a playground if you decide to wait. You, (and your children) will not be bored! My representative kept updating me on my car, constantly made sure I was good. You can pay online or at their service checkout.

Jeff Colgazier is a top-notch sales person....it's refreshing to note that there are still caring and honest individuals at 1st Texas Honda...had a BIG laugh with Jeff when another manager, 1st name ends with bert....told me my truck that I was selling to 1st TX Honda, had front end damage...both Jeff and I went out to check and there was no nada...a great and happy ending....highly recommend this dealership to all.

Tony was amazing!! Helped me get my new car all fixed up!

We drive from north Round Rock and are always satisfied with your customer service. Our car had issues of starting and door was not closing, so we came in without an appointment and had to wait for 45 minutes before we were allocated a service advisor. However, once we met with the service advisor it was all very efficient. Bobby Mills was knowledgeable and professional, pleasant and helpful.

Customer service was take care with promptness and attention to detail. Ty also explained a few things about the car maintenance.

I bought my CRV at First Texas Honda and have always brought it here for service. The customer service is always professional and respectful I feel like I’m being treated honestly and that my business is valued and appreciated.

Ivan is fantastic! He makes me feel so welcome and appreciated and like he's part of my family and I've worked with him over the years on various Accords and am very thankful for his amazing service.

Issue with bad battery under warranty taken care of, and was made aware of other issues

Great team and support

Always take good care of us and our vehicles. Service Advisors are first rate, listen to your concerns and then then work with the Techs to solve the problem.

Fast and efficient quality service always provided. Offering complimentary Uber service to get you back to work and getting you back to the dealer is a fantastic perk. That makes the whole service experience stress-free and worry-free since there is no longer a reason to be stuck at the dealership awaiting the completion of your service work. You can just carry on with your life without any hassle.

I thought the service provided by sales and finance was terrific. Everyone was extremely friendly and attentive. I had a lot of questions - all of which were patiently answered. This is my third Honda but the first time I've owned one since the late 90's. It will be Honda all the way from now on!

Thank you for the friendly and profession service. I was in and out in under an hour.

Clear communications…great service..Thank you!

Professional, courteous, efficient. When the catalytic converter went out prematurely on my Honda, Tony reached out to to Honda and they paid 75% of the replacement cost. Great service.

Service was complete on my Honda and dealership did a great job. I was also given a car to drive which a great bonus.

I had a great service experience with First Texas Honda. I scheduled an appointment online and was helped as soon as I arrived by friendly staff, willing to go above and beyond to get me back on the road. The service was quick and the staff was communicative and clear about timelines and fees. I will definitely be returning to them the next time my car needs service.

Thank you! Everything was great and Bobby was very friendly! Will be back when we move to Austin!

Very friendly, clean, high quality service. I highly recommend First Texas Honda dealership for sales and service.

service took a while, but have a rental car, so not a problem on my transportation.