Have a 2020 CRV Hybrid and inadvertently ran over something and punctured tire on Sunday/Father's Day. First Texas Honda saved the day. The shop was open and was able to replace the tire (puncture too severe). Kudos to First Honda and Bobby Mills.
I went in to the first oil change on my new car and had never had such amazing service from any establishment. Starting from the porters greeting me with a big smile until the time Trevor Self was walking me out to my car after service was completed, EVERY employee I encountered had a beaming smile and was asking if there was anything they could do to make my visit more enjoyable. Not going to lie the complimentary coffee bar with exceptionally trained baristas was very awesome, especially since I went in after I got out of work. It was also nice to have the option to pick from a few games to play. I watched a couple pay a game of ping pong , and when their vehicle was ready their advisor joked saying that the loser pays the total. Myself and everyone around that heard got a good laugh out of that. Overall my experience was way better than expected and honestly can’t wait to have to get service preformed at First Texas Honda again.
Quick and friendly service. The service advisor went above and beyond explaining the process to me. I would definitely recommend First Texas Honda to others.
Chris Sutton is our Service Advisor and is an efficient, considerate and thorough professional. We are very happy with the service at First Texas Honda.
I had a 4:30pm appointment & took 20-30mins to get checked in, which is no fault on anyone. It was a busy time when I arrived. Once checked in, everything went smoothly. My service advisor, Ivan is friendly and communicates well. I understood the work being done and what needs to be fixed soon. Overall my experience was good.
Chris in the service department took great care to help me out.
Jay Jank has been our Service Advisor for several years. We have a 2005 Honda Accord and when it has a problem, Jay tells us the options and recommends the best one. Jay has a wonderful friendly personality.
Fácil de llegar, puedes pedir que te hablen español eso es lo mejor de todo, por si no hablas inglés. Muy amables
Came in for routine service. I was kept informed on work progress, and work was finished on time with no "surprises". This is my third vehicle from First Texas Honda, and I've always had excellent results when dealing with the service department.
Great service, Fred Mathis was very helpful!
I had a great overall experience purchasing our 2021 Honda CR-V. Anthony Raglin was my salesman, and he was extremely helpful with my trade in process as well as assisting me in choosing the right car to better fit my family’s needs. He walked me through the entire car and its features explaining how each one of them worked. The process was not long at all. While I waited for the finance department momentarily, Anthony made sure to show me to the complimentary coffee bar that offered a variety of drinks and snacks to make my wait more pleasant. Everyone at First Texas Honda was very courteous and gave great customer service. Couldn’t be happier with my experience buying a new car at First Texas Honda thanks to Anthony! Highly recommended!
This is by far the best dealership we went to! The service was fast, we got all the information we asked for, my family even got to test drive the car when I was the only one buying it. Thalia Maldonado was our sales specialist, she was informative & nice, answered all our questions, etc. Thank you texas honda 😁
Wonderful. Fred Mathis and the whole team were professional and very friendly.
This is my service experience with First Texas Honda and it was great. Chris was thorough and kept me up to date. I got a loaner car that made this a lot easier.
I had an appointment for a maintenance service visit. The service department check-in staff made the process quick and easy. Steven Deckert was my service contact. He was professional and kept me apprised of the status of the work. He was easy to reach and responsive. When I mentioned I was walking to meet a friend for lunch while the work was being done, Steven told me about the free Uber service they offer. It was a very good experience overall.
My experience at First Texas was unbelievably good. They are really efficient at processing my repair arrangements. My complements to service manager AJ.
Anthony was super helpful in getting my AC fixed and covered under my warranty, and even answered my texts the next day regarding a tire pressure issue.
We had a great overall experience purchasing our 2021 Honda Pilot for our new growing family. Anthony was our salesman, and he gave us honest and helpful advice on which vehicle would best fit our lifestyle. We even got some great deals and packages that didn’t seem out of budget for us. The process was not long at all, even though we didn’t schedule an appointment. We were fully expecting to have this drag into a whole day process, get the runaround, etc. But that was the opposite experience and everyone at First Texas Honda who helped us made us warm and welcome!
The staffs from answering the phone to the visit of the dealership, test driving the car and finance department are all friendly and responsive. Both Michael Broderick(sales) and Jesse Sims(finance) are very professional and great at their jobs. I am happy with the purchase. The detailing department does need a bit more work in getting the car ready for delivery. Overall, I recommend First Texas Honda when you need to purchase a new or used car.
Best service EVER! Brandon, the very courteous courier, picked up my car and brought it back sparkling clean and fully serviced. Steven, in service, arranged everything for me and communication was perfect. Every person at this Honda location is so friendly and helpful. I will never go anywhere else and highly recommend this location.
Ty is very polite you man. Knows what he is doing. He is very professional and did not use any pressure tactics for additional work.
Couldn’t be happier with my experience buying a new car at First Texas Honda! I had a very disappointing experience with another local Honda Dealer (*cough, cough Howdy Honda) and decided to give First Texas Honda a call. The entire process was smooth, transparent and enjoyable. From my first phone contact with Ben Vinger, to the low stress sales process with Julian Rodriguez, to the payment process with Jesse Sims I was impressed with their engagement, honesty, attentiveness and courtesy. The showroom is very nice and they have free delicious coffee and snacks. High marks for this talented team!
Zach Clark was professional and prompt. He explained everything my car needed clearly. Maria in scheduling remembered me when I called back for more help. When more repairs were needed, I appreciated First Texas letting me trade my loaner for a larger one I needed that week.
My husband and I have been looking for a vehicle for months. We kind of lost hope until we stopped by at Honda. All I can say is WOW!! WOW!! WOW!!!! Jeff, thank you so much for moving Mountians for us and making this happen! Also thank you Dan for helping out! We got the perfect SUV for our family and couldn’t be happier with the service we received overall. Highly recommend!!!
Ty is always professional and makes sure I understand what is needed to keep my van running in top shape! The service was quick and efficient.
Welcome to First Texas Honda
When you want a dealership that sets itself apart from other car sellers with a hassle-free environment and perks galore, you can’t go wrong with First Texas Honda. We put the customer experience first and foremost, so drivers in and around Austin, Round Rock, San Marcos, Cedar Park, and Leander can come to us assured that their needs and desires will be our priority.
Better yet, we maintain an inventory of hundreds of new Honda vehicles and used cars from Honda and other automakers; all at competitive prices and competitive financing, to boot. It doesn’t start and end with the sale either, as we have a full-service garage meant to take care of every type of repair or maintenance you bring our way.
At First Texas Honda, home of FastTrack, a shopping experience that’s fast, fair, and friendly. Our hassle-free pricing system gets you into your new car quickly; our fairness priority ensures that you get the most competitive prices and receive significant savings; and our friendly sales staff guarantees a pleasant, fun visit rather than a stress-induced interaction.
This philosophy is exemplified in our shift from the term salespeople to product specialists, as we aren’t here to push a sale but rather to provide you with the information you need to make an informed, confident decision. Along with a plethora of additional First Texas Honda benefits, cash offers on trade-ins, and potential help with the financing process, your time at our dealership will doubtlessly be well worth it.
Experience the First Texas Honda difference for yourself at 3400 Steck Ave. in Austin, TX, a short drive from Round Rock, San Marcos, Cedar Park, and Leander. Feel free to give us a call should you have any questions or concerns before visiting!