Greatest service ever! Extremely satisfied. Five stars*****
Excellent service, always friendly and ready to help and assist with all your needs and questions
Very grateful with the customer service! Holden & Jesse made my dream reality & they worked with me to get my very first car! ☺️ Definitely would recommend 10000x , very respectful & reliable. God bless
Tony is the best customer service rep / advisor I have ever met. He has been super helpful in giving suggestion. Definitely coming back because of his superior service and cheerful attitude!
Tony was my service advisor for my first oil change and he was wonderful! So friendly and helpful hope to see him again at my next oil change.
This dealership is the best! Friendly, non-pushy, upfront and knowledgeable. We've just purchased our 4th pre-owned car from them and could not recommend more highly. Just great people and fair. Don in Finance, Gaby and Dylan in sales are fantastic!!
Service was good; however, pricing for labor and parts was high, but service was good.
The intake could have been more professional. I believe in comfort clothes at work, uniforms optional. And very pleased to see a female at intake. However, she lost some credibility wearing the distressed & ripped jeans .Safe for off the clock time. She didn't introduce herself or hello. Started with condition my tires. She requires some polishing of customer rep skills.
Damaged tire was replaced with new one; routine oil change; Tony managed service expertly. After 20 years going to First Texas Honda service department, I can say without a doubt, they provide first class service.
I don't normally leave reviews but that was an extremely pleasant experience! Who knew you could have a great time at a car dealership. My salesmen was very attentive and answered all of my questions. I love my brand new Pilot!! Thanks
Very professional service and friendly technician. I have been using the service of First Honda for 5 years and never been disappointed.
One of my best service centers visit. Tony Oborny made me very comfortable, crisp with details and welcoming. Best customer service. I would also thank lady at coffee place, she was so nice. Wish there was more stars.
Andre did a great job in managing my service call. He informed me at every step what was taking place. I really appreciate his hard work.
Ty Winn was awesome! Very very helpful and accommodating, answered all my questions and was very Attentive to my needs.
I loved being given a window in which to bring in my car and then have everything about the drop-off go without a hitch. I got an estimate back quick and the work was done within a day. Super service department.
Jay and the entire team provided excellent customer service. I'm very happy with First Texas Honda.
Great service all around. Fast and good quality work!! Made me feel that my car’s issue was as important (air bag recall) as someone’s transmission needing to be rebuilt. Thank you Honda! Ivan Heredia Was a great guy to work with!
First Texas Honda is always professional, timely, and communicative. I bought my Honda from them years ago and now had to get it repaired and serviced in the shop. When it comes to the service team, they are very clear with expectations and timeline. They provide a very nice loaner when the car is in the shop without even having to ask. They also provide text and phone call updates to let you know the status. When it comes to cost, another car maintenance shop quoted double for the same service. I am so glad I got a second opinion ...
The ease of appointment making, check-in for service and check out has always been excellent.
Kudos to Julian in being so patient with us and to the sales staff for jumping off my old car with a dead battery. Top notch folks.
Jack took good care of me, kept me informed, was courteous and responsiveon-site.
Great experience and service. Thank you!
Ask for Fred in the service dept! You won't regret it.. excellent customer service!
My experience at First Texas Honda is always a positive one.... these folks are friendly, helpful, and professional! They've always taken care of my car quickly and have "gotten it right" the first time....every time. I cannot say enough good things about the team!
Great experience! Anthony was very helpful and patient. Love my new car! Thanks for the help Anthony!
First Texas continues to provide a superb experience every single time for all of my needs from purchasing my vehicles to maintaining them. Can’t thank enough for their super and reliable service.
Easy dealership to deal with mike the sales guy was great atif on the financial side made the process easy would definitely recommend
Easy check in and friendly employees!
The service team is always nice at First Texas Honda. I especially appreciated my advisor, Brian. He was not pushy about me adding on services to my visit. The couch in the service waiting area is comfy and the television shows a great picture.
Nos recibieron 15 min después de la cita y salimos 35 min después de lo aproximado, pero a excepción de eso, todo estuvo bien, todo entendible, amigable at’n por Iván Heredia , claro que si volvemos y también los recomendáremos gracias!
Ivan was great to work with, a wonderful communicator! I love the texts.
Each person I met in the service process was helpful and polite. Most of my questions were answered before I asked, and when I asked, answers were to the point and complete.
Excelente servicio como siempre que he ido 👍
AJ Cannon and his associate Mikey Hausen were and are without a doubt 2 Of the Very best Car sales executives that I have ever had the great fortune to work with. No pressure which was great. They were very patient with me, on top of all that they gave me best car buying experience I have ever had. O have owned three Honda's from First Texas Honda. And they are still the Best Honda Dealership in all of Central Texas. They gave me a very good deal. And I have to mention Daniel Benson in finance He was outstanding ...
Gaby did a great job start to finish and answered all my questions. And delivering my CR-V to my home was a plus. Thanks Gaby!!!
Checking the car in and out was easy. Service rep was helpful, friendly. He listened to our questions about some issues beyond the oil change we were in for and helped us figure out a schedule to address them at a future visit. I never felt like anyone was trying to up-sell products or services.
Fast service, everyone I've dealt with is extremely friendly.
Kenneth Hall was exceptional to work with and will be our go to rep moving forward. He was professional, efficient, and a great listener! That can be rare! We loved him!
The bigggest and best service operation in town. Great service, professional from top to bottom, and always as good as their word. They’re the best!
Very transparent easy to deal with mike the salesman and atif the financial guy made the entire process easy I would recommend this dealership to friends and family
I don't normally leave reviews but that was an extremely pleasant experience! Who knew you could have a great time at a car dealership. Took in my 2002 Honda for an Airbag Recall and got a few people complimenting it from the get-go which was funny and nice. Legit EVERYONE there was SUPER NICE. Not only the employees but also the customers. The weather today is perfect so maybe everyone's in a cheery mood! But the outdoor work space was great, the free coffee (pretty good too!) the friendly and chatty employees and they washed my car for free! ...
Nice pepole and very high efficiency
Always great service and feedback from them
Service was fast and friendly
Walk in’s are welcome, but appointments are always better! The service team is friendly, and responsive. The dealership has great amenities if you want to wait for services to be completed. I love my”Rhonda” the Honda!
I had a great experience. Sean knew the van details well. He said if we have questions after sale is complete he is just a text away.
As always, great customer service!
Anthony Raglin was awesome! Great experience!
Anthony Herrea is the Man! He took very good care of me. Thanks ok ok ok ok ok ok ok ok thanks thanks and thanks again. what if I dont have 25 words
Great communication, AJ was my contact point and he made sure all my questions were answered! They gave me a great loaner car as well!
They will go above and beyond to help out.
Friendly fast service. thank you Brian
Wesley did a great job! He was very professional and communicated throughout the entire process. I will always trust First Texas Honda with my car needs.
Absolutely best experience with this place. Jack was so helpful in every step of the way.
like that you guys have snacks while we wait. Just to long to wait for oil change even if i had a appt. almost 2 hrs.
Sean Sheilds and Don were absolutely fantastic, and what a showroom/ building. It's enormous and everyone was beyond helpful and hospitable. Awesome and friendly! I highly recommend!
Customer service and professionalism is excellent. Service advisor Anthony was professional, personable, and very good with communication. Offered a great complementary loaner car while my car was being worked on. Only slight negative is that they recommended changing cabin air filter even though it was only about a month old and I felt like they were trying to upcharge/upsell me on something that wasn't necessary. Might be a little more expensive than an independent shop, but they do extra things like wash the exterior of your car, and their communication and customer service is worth the cost. Also, ...
Karl was great! I would deffinatly buy from him again. The man came in to work on his day off to get the sale done.
Bobbie and staff member were very friendly and professional. I had an appt and everything was quick and easy. Thank u or your great services.
I was very satisfied with the customer service. The service advisor explained the service I needed on my vehicle.
Great spot, service and efficient
Always great service. First Texas Honda takes care of me, and more importantly, they take care of my Stella (2010 Civic). With 100k miles, she's still going strong thanks to the team. Good job, everyone!
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