Customer Testimonials
Having to buy a car is never an easy simple process but Trey Barstow made it as smooth as possible. First Texas Honda has the absolute best selection of cars at the best prices. I LOVE my new to me 2015 Honda Accord and it was under 10k. Trey was punctual and informative and really values his customers, I feel very taken care of, it's clear he cares about getting you into a reliable vehicle. Lee Dobbins made spending the money fun when signing for my car.
I did spend about 5 hours here trying to buy my car but the ... Read More Google - Oct 15, 2026
Andy Henderson was efficient, knowledgeable, and a pleasure to work with. He made sure I was completely comfortable and understood what was being done. Best of all, he had carefully analyzed my last few visits. Because of this, even though he had an opportunity to "sell" me more service, he was honest about what was necessary, and what was probably worth deferring.
We've brought our Fit to First Texas Honda for several years and came in to purchase a new vehicle for the first time. Mr. Cleve Miller was incredibly friendly and knowledgeable and showed us everything we wanted to see regarding the various Hondas we were interested in. He was very straightforward with us and made the car buying process smooth and pleasant.
Working with service advisor Shane Rogers was a really positive experience! My CRV was in for a recall, and he kept me updated on the progress, told me when it was going to be ready, and had it ready when he said he would. He was friendly, knowledgeable and easy to work with. I've taken my car to First Texas Honda several times (all those Honda recalls), and they have been great every time. Ask for Shane.
Place is a little pricier than I'd like, but I keep coming back for the level of detail, depth of knowledge and professionalism. Big shout out to Raymond Nguyen! Guy worked late to help me sort through the multitude of weird personal problems that happened for me simultaneous to make sure I had a car loaner, explained stuff clearly, professional and get me taken care of during a time that could have been so much more stressful, so thanks again! I love their post diagnostic papers for the spreadsheet nerd in me. I wish every business could be this ... Read More Google - Oct 12, 2026
My review is based on multiple experiences with this dealer - shopping for cars in two separate instances, and the service department.
I bought my first car (certified pre-owned) from here back in 2024 and I think they did a good job. They were friendly and efficient, and the car buying process wasn't too bad. I also serviced this car here - for routine stuff - a couple of times - and everything went really well.
I was recently (2026) shopping for a NEW car, and I test drove a car with them. After the test drive, I was prepared to ... Read More Google - Oct 12, 2026
Our experience at First Texas Honda was refreshing. We didn't have to deal with the typical car sales games & Jaimi Moses, our sales consultant was awesome from beginning to end. The sales & finance managers were great as well. Everyone was friendly, professional, made the experience worth our time. They have a complimentary snack bar which often you only experience at luxury dealerships. I recommend Jaimi & First Texas Honda to anyone. Other dealerships should take notes from First Texas.
Professional work. Excellent Service. Great employees. (Kenneth Hall !!) Same owners since 1978. Fair pricing with no gimmicks.
I had a great experience working with Cleve! He was honest, friendly, and easy to work with throughout the entire process. He went out of his way to help me and made sure everything went smoothly. It’s refreshing to work with someone who genuinely cares about their customers and goes the extra mile. I highly recommend him to anyone looking to buy a vehicle!
Moe knocked it out of the park, super nice & professional guy. Really made an impression on me after previous experiences at other dealerships. Love the experience dealing with y'all and my new car!
(Translated by Google) They work until Sundays, and the service is good. (Original) Trabajan hasta los domingos, y buena atención
Cleve has great customer service! Would highly recommend as your sales consultant
I purchased a 2019 Chrysler Pacifica from this dealership. It’s been a nightmare. I still haven’t received my vehicle yet. It’s been in the shop for about a month. The AC is not blowing cold at all. No communication with the manager sales people keep putting me on hold never return my calls very bad experience and I’m totally totally pissed off missing days of work also, the screen keep flickering on and off, and resetting needs to be fixed as well The sales person that helped me Zachary has been very helpful to me. He’s ... Read More Google - Oct 8, 2026
I took my CRV in when a bunch of warnings signals started firing at the same time. I first went to Advanced Auto Parts to have them check the codes. Then I used ChatGPT and learned there was a Honda service bulletin for that code that would extend the warranty to repair the issue free of charge. However when the service department ran the codes and “further diagnostics” it was determined that the issue wasn’t actually covered by the warranty extension and was going to cost me $2300+. They also recommended additional repairs bringing the total to nearly $4k. I ... Read More Google - Oct 7, 2026
I walked in mid week needing a service for my car. Shane Rodgers was my advisor, went above and beyond with customer service. Really made it as stress free as possible. Appreciate it.
They offer free oil change for one year, but it took 2.5 hours just for an oil change and tire rotation, and after that they didn't even calibrate the tires that as soon as I left the tire pressure warning came on.
Cleve is the epitome of Texas hospitality and kindly helped us find a car in our budget. Thorough, steady, understanding, genuinely helpful sales encounter.
Do not trust this dealership! I called about a car over a week ago and was told the car was fine it had a few scratches but other than that it was in good shape. I made an appointment to test drive the next Saturday because I would be in Houston for work. They said they couldn’t take a down payment or hold the car. I said that’s fine I’ll keep in touch to make sure it’s still available. I checked almost every day leading up to the Friday before my test drive. Around 3pm on ... Read More DealerRater - Oct 3, 2026
My family and I stopped by today to look for a new car. Cleve helped us, and he was very patient, very helpful, and honest. We had a nice time with him!
Cleve was very fair and honest and was a massive help getting my girlfriend's Mom a new car! I highly recommend you ask for his help if you're looking for a new car.
I always have a great experience at First Texas Honda!!! My service advisor Eduardo was great to work with kind, friendly and knowledgeable. He explained exactly what my car needed gave me the cost no hidden surprises at checkout. I’ll be returning.
Cleve Miller Was very helpful in our search in a new car
We just bought our third vehicle from First Texas Honda. The sales team is a pleasure to deal with. Pito got me into the vehicle that I really wanted at a price I could afford. The service department is above and beyond any I have ever experienced . A+ all around.
I had an amazing experience at First Texas Honda! Pito, Leo, and Danielle were absolutely wonderful throughout the entire process. They genuinely went above and beyond to make sure I had a great experience. They made the process feel smooth and comfortable also made me feel like family. I truly appreciate their support and dedication to helping me. If you're looking for a team that genuinely cares about their customers, I highly recommend asking for Pito, Leo, and Danielle in finance. Thank you all so much for making this such a positive experience! I couldn't be happier with ... Read More Google - Sep 29, 2026
First Texas Honda has best auto service department I’ve ever experienced. Arturo is a Superman service wrangler for us.
Mohammad Nouri was a gem to deal with and make my purchase stress free! He was very good at communication and loved that everything was so smooth!
I bought my 2024 Honda 2 years ago with Nadeem (he doesn’t work here anymore unfortunately) but every time we come in for service they are very nice but also they give you a full run down of everything that might need to be serviced and let you make a decision without putting pressure on you. The bar is complementary and the baristas are always very nice as well I would recommend anyone looking for a Honda to come shop here !
Gus, Chrissy and Joe made my 2026 Ridgeline purchase stress free and enjoyable. I would highly recommend FTH!
Great dealership very efficient and amazing sales person. I was in and out in two hours.
I feel confident I receive first class service and genuine Honda parts at First Texas Honda. They have an impressive service facility and their employees seem happy to work there. This time I needed time consuming work done and the dealership provided me with a very nice loaner so I wouldn’t have to wait all day at the shop. I’ve used First Honda for twenty years, or so, and have always felt fairly dealt with.
Cleve Miller was awesome
I found the vehicle online and was lucky enough to be contacted by Nina Barrera. From the very beginning, Nina was an absolute pleasure to work with—responsive, professional, and willing to go above and beyond to get the deal done. There may only be five stars available, but Nina truly deserves ten. I highly recommend her to anyone looking for someone who is genuinely committed to her clients.
Got my new to me Honda Accord from here. Michael Polak made the whole proces very easy. Extremely accomodating for me having to work and having my previous vehicle totaled. Had to get into something reliable quick and he made it happen. I highly recommend these guys. I will return for another purchase in the future.
Zach was incredible and personable. I got a prologue and I am very happy with it. Thank you for a smooth and easy experience!
Zach was a super star! He went to bat for us to get us the best deal! The experience was 10/10 and I highly recommend getting your car with Zach!
Very pleasant experience. No high pressure from any of the sales people. Aaron Garcia was great to work with and we got a great deal.
Working with Melissa was an absolute pleasure. From start to finish, her professionalism, prompt communication, and attention to detail stood out. She is an incredibly hard worker who takes great pride in the quality of her output, ensuring every expectation was met and exceeded. Melissa made the process smooth and worry-free. I would gladly work with her again and highly recommend her services.
Pito was my salesperson in March and it could not have gone smoother. Made an appointment for a test drive and drove my new HR-V off the lot.
Yesterday was my first oil change. Shane was my service manager - polite, knowledgeable and efficient. I had an appointment however they were slammed with walk-ins. The coffee bar was well stocked and the staff were super friendly. I settled in for the wait. I was pleasantly surprised when Shane called in just over an hour to say my car was ready. Checkout was efficient and Shane walked me to my car ... Read More DealerRater - Sep 19, 2026
We stopped by to check out used vehicles for our teen’s first car. Everyone was very friendly and accommodating, to our little children also. Our salesman, Trey Barstow, was friendly and informative from the moment we walked in to the time we got the keys. Definitely recommend this dealership for a relaxed and easy car buying experience!
I used to have a lot of trust in First Texas Honda, but my most recent service experience was very disappointing.
My 2018 Honda Accord was diagnosed with a failed turbocharger, and service advisor Aidan Carlson told me that even with my warranty coverage, I would still owe nearly $800 out of pocket. What concerned me was that he began discussing potential out-of-pocket costs before the warranty company had fully reviewed the claim and repeatedly stated that the warranty would only cover the turbo repair.
When I contacted the warranty company directly, I learned that additional charges had not been properly itemized ... Read More DealerRater - Sep 18, 2026
The saleman that helped me buy my car was amazing but ever since I got a lease and a warranty with this dealership I have only experienced disappointment. For the THIRD TIME I have experienced my car breaking down in some way AFTER I brought it to Honda for regular maintenance. Everytime I had an issue, no one could give me a straight answer or resolve the issues in a timely manner. They just had my car for a week and admitted that they didn’t do anything to my car except for the last day and I still drove ... Read More Google - Sep 17, 2026
We had a great experience working with Ben on the purchase of our car. He was incredibly helpful, responsive, and went above and beyond to help us navigate some unique documentation requirements. He even continued to be responsive and helpful after the sale was complete, which we really appreciated. We would absolutely recommend working with him!
Cleve Miller was hands down the best car salesman I’ve ever had the pleasure of working with. He made the entire process smooth, easy, and stress-free. What stood out most was how real, genuine, and honest he was throughout the experience. If you’re looking for a vehicle and want someone you can trust, I highly recommend working with Cleve. He truly goes above and beyond for his customers. I couldn’t have asked for a better car-buying experience!
Cody the GM was amazing, he went above and beyond to meet me n my wife’s needs a demands. Benjamin was the perfect salesman. Everyone please if you are lookin to buy from first Texas Honda please ask for Benjamin.
🚗💙 ARE YOU IN THE MARKET FOR A NEW VEHICLE? If so, First Texas Honda is WHERE IT’S AT! Go see Sonya Barrett—she’s the one you want! 🙌🏽
From the moment I met Sonya, she was an absolute delight to work with! She was super professional, patient, and truly listened to what I wanted. I told her my ideal payment, the vehicle I wanted, and that I needed my old Honda paid off. Guess what? This woman went to WORK! 😂👏🏽
She worked extremely hard to make it all happen, and now look at me… DRIVING OFF IN MY BRAND-NEW 2026 ... Read More Google - Sep 15, 2026
I just purchased a 2026 Honda civic from Round Rock Honda and the process was easy with Mark Schneider.
Since moving to Austin I have been taking my car to First Honda and they do not disappoint. From the appointment setting all the way to the service they have been exceptional and inform me of what is required immediately and can wait. Zach was amazing, in my most recent visit, got me in and out quickly. The complementary coffee is a bonus but overall I go for the friendly staff, the great service and price.
Had a great experience working with Dat Lien and First Texas Honda. They turned a unique situation and a logistical nightmare into a pleasant experience. Staff is very friendly and professional. I walked away very pleased
Although I ultimately did not purchase a vehicle, I still wanted to take the time to recognize Jonas and the team for the excellent experience they provided.
Jonas was phenomenal throughout the entire process. He was extremely kind, professional, patient, and genuinely eager to earn my business. He listened to my financial goals, was cooperative and understanding, and did everything he could to try to make the numbers work for me.
Unfortunately, we weren't able to come to an agreement that made sense financially for me, but that had nothing to do with Jonas or the level of service ... Read More Google - Sep 13, 2026
Excellent help and service leasing my new car with Michael P & Megan. Thank you!
Worked with Michael and Megan to get my sister a new car and they were AMAZING! They worked so hard to get my sister the best deal on a lease!
I love my new Lincoln SUV! Clev, Leo, Megan and Gabrielle were great. We had some hiccups with my vehicle but they were quick to make it right. I recommend shopping with them for your next vehicle purchase.
Benjamin Desjardin is the best!! He really helped me out and was very knowledgeable. Very friendly as well😁
Benjamin Desjardin made this process incredibly simple and non intimidating. Down to earth!!!
I sold my car to first texas honda earlier today. the staff was friendly and the showroom was really nice with a complementary cafe. I worked with justin, he was very nice and gave me a really strong offer for my car despite the mods. Most dealerships would've lowballed me! If I ever need a honda I will be definitely coming back!
Great experience! Cleve was friendly, helpful, and never pushy. He made the whole process easy and answered all of our questions. Definitely recommend working with him!
My visit out to 1st Texas Honda was to take a look at a used vehicle. Initially the process started slowly as I had called to make an appointment, but was not helped when I arrived for that appt. I was able to flag down a person up front and they passed me to Trey. Trey Barstow quickly took care of me, grabbed the vehicle for test drive, and walked me through the process. We were unable due to the time of day able to take our vehicle home because they needed to complete some vehicle inspection items. He assured ... Read More Google - Sep 10, 2026
(Translated by Google) Very good work (Original) Muy buen trabajo
I recently had the pleasure of purchasing a car from Reza. He made the process very simple from the first time I walked in. The experience felt more like a conversation with an expert, rather than a salesman trying to convince me of what I needed. Even after I purchased the vehicle, he treated me like family when I came back for an installation. I know when I need something done, Reza is the man to make it happen.
Ben was awesome. We used him today to take care of my daughter, who traded in her Jeep for a new Honda Accord. He made the process very easy to wear. She understood everything. I'm very happy with his service.
had an AMAZING experience with the whole honda team throughout my purchase and Ben was so helpful and made sure i was satisfied the whole time ! will be recommending this location to everyone. Thank you all so much 🩷
Went car shopping this past weekend. Trey was awesome and informative and did an excellent job communicating with me through whole entire process! Highly recommend.
Excellent quality of service
I don't even know where to begin, but I was at my wit's end trying to get a car, literally searching for two months. Then I came here and linked with one of sales guys named Zach. The dude is as genuine as they come, and I have a very good bs radar for people. So To be able to have just a real, genuine guy who I could trust was huge. Not only did I trust him to be honest with me, but he literally drove with me to the rental place so I could drop off ... Read More Google - Sep 8, 2026
First Texas Honda – A Truly Exceptional Dealership Experience
First Texas Honda is unquestionably the premier destination for all your Honda needs — from vehicle purchase and service to warranty support and financing.
I have worked with this dealership since 2022, and I bought and serviced both my first and second Honda vehicles here. Their consistency, professionalism, and customer care have kept me coming back.
Beyond the complimentary coffee and snacks, what truly sets First Texas Honda apart is the quality of their people. From the receptionist to the sales team, service advisors, and finance department, every interaction reflects courtesy, respect, and genuine ... Read More Google - Sep 8, 2026
Zach was absolutely amazing! He went above and beyond to help me, answered all of my questions, and made me feel comfortable throughout the entire process. I haven’t purchased a vehicle yet, but after working with Zach, I know I’ll definitely be coming back to buy from him. His customer service and professionalism really stood out. Highly recommend asking for Zach if you’re looking for someone who truly cares about helping you! ⭐⭐⭐⭐⭐
Today I called ahead to schedule a test drive for one particular vehicle. They confirmed its availability and scheduled me with someone to drive it within one hour. I arrived on time only to wait about 30 minutes for someone With a different name to take me to his office. He did not give me eye contact. He mumbled. He was highly unprofessional. I then was left waiting another 45? Minutes only for someone else to finally arrive telling me the vehicle I was supposed to have test driven was not available since the early morning as someone was on an extended ... Read More Google - Sep 8, 2026
Came in for a AC issue, along with standard battery replacement, oil change and tires rotated. Waited 4 days before any work was started despite appointment. Communication was extremely poor, ignoring questions and getting the same generic “update soon” response. Once I did get to hear from a technician it was to list out $8000 worth of unrelated issues, while failing to address the AC issue I came in for. Joseph in the office was incapable of answering my service questions and didn’t know anything going on with my car, giving the excuse of working remotely. The battery, oil and tires ... Read More Google - Sep 3, 2026
⭐⭐⭐⭐⭐ 10/10 Experience!
Our family has been a loyal Honda customer for over 15 years, and there’s a reason we continue to come back! Honda has always provided us with reliable, affordable, and quality vehicles that we can count on.
Our recent experience was just as great, thanks to Zach Hassenmiller! Zach was absolutely awesome—friendly, professional, knowledgeable, and made the entire process smooth and stress-free. He truly went above and beyond to make sure we were happy with our purchase.
We’re proud to continue being a Honda family and highly recommend this dealership, especially Zach Hassenmiller, to anyone looking for ... Read More DealerRater - Sep 3, 2026
Love the car but the whole purchase experience was one of the worst I've ever had, their finance team/sales manager is the worst. Sales manager was a pain and super pushy. After we negotiated for an hour or so where she was being rude and pushy she turned super awkward. Next dealing with finance, they literally wouldn't let me buy the car until I purchased a warranty plan basically. Sat there for 45 mins trying to sell me a plan only to leave out some key details and get the price wrong. Also, if you want to cancel ... Read More Google - Sep 2, 2026
This place will nickel and dime you, quoting you one cost verbally and even on paper, but then adding on miscellaneous fees when you actually arrive for the service, normally through random shop charges that appear arbitrary and simply whatever amount they’d like to add on. They also charge I believe 3% if you use a credit card. Also when buying a car, they added on a “dealers inventory tax”, which I later learned is not an actual tax for consumers / buyers, but instead it’s the dealership’s tax that they pass on to the customer. I’ve also ... Read More Google - Aug 29, 2026
Our experience raised serious concerns about financial transparency. We were told we were approved and paid the initial deposit. However, when we arrived to pick up the vehicle, we were told the bank required an additional $1,000. We were then told we could avoid paying the additional $1,000 if we purchased a more expensive vehicle instead. The sudden change in financing terms and pressure to spend more left us feeling misled and uncomfortable. I strongly recommend getting every financing term and required payment in writing before paying a deposit or visiting this dealership.
I have been a customer of First Texas Honda for over 20 years and I’ve bought 3 new cars from them. They have always been upfront with pricing and honest with us about service. After a recent (horrible) experience with Leander Honda, I really appreciate how good this dealership is. I won’t go anywhere else.
Save your time and go somewhere else! I used the Costco Autoprogram so I was contacted by a sales rep Aaron… from the beginning communication was horrible. Anyhow made an appt to go test drive the car made sure I clearly asked for the car which was a Honda HRV sport, I asked him to make sure it was available and ready. I get to my appt. Aaron started by asking oh ok what car are you here for??… hhmm ok fail! To make a long painful story short they didn’t even have a sport available if I wouldn’... Read More Google - Aug 22, 2026
I purchased my vehicle in March 2024 from First Texas Honda with the understanding that three free services were included. I was told the coverage would last “2 years or 20,000 miles, whichever comes first.” I relied on this when making my purchase decision.
However, when I am on 20k miles in now the dealership informed me that I would have to for any additional service. This is frustrating and disappointing because:
The “20,000 mile” limit effectively penalizes customers who drive less frequently. Someone who drives regularly can easily use all three free services within the timeframe. But for those of us who don’... Read More Google - Aug 22, 2026
⭐️⭐️⭐️⭐️⭐️ Exceptional Service & My 3rd Car! This is my third car purchased at First Texas Honda, and once again, I couldn’t be happier with my experience! The customer service is always exceptional, and the team is professional, friendly, and genuinely committed to helping their customers. They gave me a great deal and made the entire process smooth and stress-free. I truly appreciate the excellent service and the way they always make me feel valued. I highly recommend First Texas Honda in Austin. After purchasing three vehicles here, I can honestly say they have earned my trust and continued business! 🚗❤️
My spouse had his regular oil change at 4 PM yesterday. Today, all the oil has poured out into our driveway and the road. He did school drop off without initially noticing, and you can see the trail of oil to school. When he returned, he then saw the huge puddle in our driveway. The engine is bone dry. No idea why our CRV didn't throw a warning light, but here we are. I'm just hoping we still have a functional vehicle. We've been using the service center because we purchased our car used with First Texas, and ... Read More Google - Aug 21, 2026
Mr.Henderson was fantastic with getting my oil change and explaining the additional very minor work needed my vehicle even though I was being grumpy about it.
So I've only had my Jeep 5days. When I was actually buying the Jeep in didn't stop and look at the car fax. It wasn't until the check engine light came on and it had only been e days that I had it. The car fax tells a story the Jeep had been in 3 accidents causing damage and the salesman never once told me
I had the pleasure of working with Abdul. He is hands down amazing and is truly one of a kind. Abdul is a great listener, fuuny and did not make me feel pressured. He was professional, attentive, kind and personable. Abdul made this entire experience enjoyable.Thank you, abdul!!!!
Waited 10 minutes before anyone showed up for a pre paid order. Then confused.
Awesome dealership! Ben and Ricky got me into the exact car I was searching for at a great price and were straightforward to work with on my trade. I highly recommend and will be doing business here again! 10/10!
Very clean, bright, comfortable showroom area. The employees we encountered were all very nice and helpful.
DH, SERVICE ADVISOR, PROVIDED A VERY DISAPPOINTING CUSTOMER EXPERIENCE.
I WAS INITIALLY TOLD THAT THE SERVICE ON MY CAR WOULD TAKE 2–3 HOURS. AFTER WAITING 3 HOURS, I WENT BACK TO ASK FOR AN UPDATE, AND I WAS THEN TOLD I WOULD NEED TO WAIT ANOTHER 4 HOURS.
THIS WAS EXTREMELY FRUSTRATING AND FELT DISRESPECTFUL OF MY TIME. IF THE SERVICE WAS EXPECTED TO TAKE SIGNIFICANTLY LONGER, I SHOULD HAVE BEEN INFORMED FROM THE BEGINNING SO I COULD HAVE PLANNED ACCORDINGLY.
BASED ON MY EXPERIENCE, THE COMMUNICATION WAS POOR, AND THE CUSTOMER SERVICE DID NOT MEET BASIC PROFESSIONAL STANDARDS. I LEFT VERY DISAPPOINTED.
... Read More Google - Jul 25, 2026
I have had a terrible experience with this dealership. Do not go here if you want to have quality business and resting assured at night knowing that you’ve done right by choosing First Honda. my wife and I had bought two vehicles in April 2026 today is July 24 2026. It was sold to us with worn out motor mounts which they did fix however, they did damage the air-conditioning valves and once we reached out to have that checked, they called back making up false claims and said that they would no longer work with us!!!! then they hung up!!! It ... Read More Google - Jul 25, 2026
Extremely dangerous and coercive practices from the service management team at First Texas Honda. My 2014 Ridgeline was taken in and deemed a safety hazard due to a failed safety recall (NHTSA 22V-430, the truck was previously owned in Michigan which is one of the states included in the recall). Their own technician provided video confirmation stating the unibody frame of the vehicle is compromised and due to frame rot, bypassing a previous reinforcement. My independent mechanic had previously refused to work on it due to the rust as well.
Rather than submitting the report for the buyback process (which is ... Read More Google - Jul 24, 2026
Deceptive sales tactics from the financial department. 1st Honda sold us several warranties from first Innovations company that cost us almost $3000 extra. We were told that they can be used at any Honda in the country. This was completely false. Or local Honda & other Honda dealerships do not want to accept the warranties. We then take it to First Honda on 6/16/26 to have it worked on & use some of our warranties. I was told they were aware that other Honda dealerships are not wanting to accept the warranties. They said I should call First Innovations and get money ... Read More Google - Jul 17, 2026
They fully sold me a car before they even inspected it. Called me later that day and claimed there was an issue with the car and they canceled the sale. Made it even harder to get a car elsewhere. Weeks long ordeal. Totally wasted my time. Never had a worse experience at a dealership in my life.
Asghar, Luke, Leo and Rizwan made the process smooth and stress free. They do a really good job of making you feel like the most important person in the building - no mean feat considering how busy they usually are. This is the third time I've gotten a new car here and the people are the reason I keep coming back. When I need a new one, I'll return!
Best Honda dealership in Texas hands down ! Am so thankful to get to work with our salesman Pito Sosa, he was super professional and a heck of a nice guy. I highly recommend this dealership over any other Honda dealership in Texas, whole experience was exceptional and we are super excited about our new 2026 Honda Pilot.
I went to purchase a car yesterday. A young man approached me and introduced me to a different person. This person brought me to the back and automatically assumed I wanted a pre-owned vehicle and started showing me cars on his computer. Didn’t even ask my budget or ask what I was looking for. Only thing he asked me was if I had wanted a sedan or suv. Half of the cars he shows me aren’t even available or sold. So I only had one option. He shows me the car and told me that I can’t ... Read More Google - Jul 8, 2026
I was bringing our Honda cars (total 5) to this dealership for the past 18 years. I have seen good and bad, but now it's just ugly. They started to charge diagnostic fee $240 for each check no matter what type of check is that. Technician pressing update software button on the radio - $240. Technician tightening spare tire bolt - $240 (took exactly 20 seconds t hey sent a video) - $240. Technician using plyer to bend rear seat bracket (was not folding) that took 15 - 20 min from diag to bending it - $240. Refusing to repair seat not folding under Honda warranty. If you refuse ... Read More Google - Jul 8, 2026
I will start with the good first. We got a good deal on the vehicle we purchased. They seem disorganized and it took awhile for anyone to approach us to help. It took over 3 hours to purchase the vehicle which was insanely long. Once we got the vehicle home we realized someone had spilled something on the inside because it was sticky. This isn’t the worst dealership but not the best either.
Leased a 2026 Honda Prologue. One of the main reasons we chose Honda was the lease incentive. We were told at first that we would get a $1,250 home EV charger installation reimbursement. Then that turns out not to be true. We were told we would get a $550 charging credit, to be used at public chargers. We thought that was a good deal as well. A couple of weeks go by and I haven't received the charging credit. After a lengthy phone call with Honda headquarters, come to find out, they don't offer that for the 2026 Honda Prologue anymore. Now ... Read More Google - Jul 1, 2026
Sad that they use dark pattern (bad) techniques to lure in service business. On their website they offer $79 oil/filter change which sounds reasonable. Apparently (I’m told by my service technician) that service is normally only $81, so I’m saving like two dollars. Good luck finding a listing of prices on their website. Of course, you would also get your wheels, balanced, and alignment done and coolant flushed, etc. So this is gonna be closer to $500+. Will definitely be looking to do this elsewhere next time. If Honda is trying to make me feel good, this is not the ... Read More Google - Jun 30, 2026