I set an appointment with Nik and the car was pulled up & ready for me. His sales techniques were smooth & informative. The financial mgr, Atilla, was just as nice & made the unpleasant part of the deal great. They really took care of everything in a professional way but I felt comfortable in their home at First Texas Honda! GREAT TEAM AND SUPER GREAT GUYS!
The service center was fantastic, and the sales dude I worked with was pretty cool. That's not the issue- the issue is a bought a warranty that the financing guy verbally told me would cover oil changes, routine maintenance. Shame on me for not reading more closely and rushing to get done with buying the car. Apparently, the extra warranty does not cover that. Be careful, read everything, and make sure you verify what the finance dude says I guess. Otherwise, this place is great.
I appreciate Ross and Liz excellent support.
Buying a car from Gregory Powell, at First Texas Honda, was the best car buying experience ever. Gregory was amazing! He was friendly, professional, extremely knowledgeable, and always had a smile on his face. He made me wish I could buy two cars from him! We kept changing our mind on what car/color we wanted. Gregory never hesitated to pull another car around for us to look at. He never made us feel pressured or rushed. I don't think I could ask for a better experience buying a car. If you're thinking about buying a Honda, I highly recommend Gregory, he truly is one of the best! We worked with Chris during the financing process. He was very nice, professional and did a great job explaining things. The entire facility is very nice, everyone greeted us with a smile and the coffee bar was a nice bonus. This was a great experience from beginning to end and ... I love my new car!
I needed a car asap!! And had to be affordable!! And it was done Quickly!! I walked in and drove out with the right car. I really like it!!
I had some road hazard bad luck in the last couple of months and ended up needing two tires replaced at different times. First Texas Honda, and especially their tire specialist Eric, made the experience as painless as possible. Every time I'm there, for routine service or for something unexpected, the First Texas Honda team is fast and courteous.
I started bringing may Honda's to First Texas about 4 years ago. They may not have the fastest express service, but, the staff and the great coffee/snack bar makes up for it. This past visit they changed the check in procedure which did cause a little confusion. The two times I did make an appointment in the past the loaner cars was a bottleneck. The new system seem to really streamline the loaner car process for those who have appointments. Me I prefer to wait for my servicing.
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