Cannot day enough positive about the service department at First Texas Honda. Fred Mathis was our service advisor who went above and beyond. He was kind and got me in and out for my oil change. Everyone there was kind and nice. Definitely recommend.
It was very easy to get an appointment. The work was done quickly. Two additional services were suggested. I accepted the additional services and all the work was done in two hours.
Ivan Herdia was my service representative. He got me in and out of the service department in record time and all the while with a smile on his face. He is indeed a great asset to your service staff and to your dealership.
Surprisingly quick and easy.
First Texas is great in customer service, reliable and friendly. I received same day service and was out in a couple of hours. I was able to social distance so it worked out great. Erin
I was in a tough situation to be car shopping with low credit and a tiny down payment as my lease with my honda civic was maturing. Dalton Meshell worked effortlessly his entire day to makes something happen for me. he was able to get my payments in the ballpark of what i needed AND he was able to cover my last payment of my previous lease. I left in a brand new 2019 Honda HR-V!
Hello! I have been a customer of First Texas Honda for many years and Jack Wright has been my advisor for the majority of those years. From the time I drove in until the time I left, every single member of the service department were courteous with smiles on their faces. I felt very welcomed and most importantly supported! Jack stayed in contact with me throughout the process which made me feel secure and happy to know my vehicle was well taken care of. Also, shout out to the young lady at the coffee bar, she made me a killer ...
Brandon was wonderful.loved the car so had to get it. Tough to trade in my 2008 Prius and get a 2019 CRV during these tumultuous times but wanted to make a long term car purchase and this was the car.
Went in for the infamous air bag recall. I got the first appointment of the morning, which was surprisingly early (6:15am). Who knew service centers opened that early?! The airbag inflator was replaced as expected, and the dealer did a full/free multi-point inspection and wash, which I did not anticipate. While I already knew everything that my car needed in terms of maintenance and/or repair, I was pleased that their report matched and that they weren't trying to offer me unnecessary items. The customer waiting lobby is big and comfortable. The coffee/snack bar is a great touch ...
Thank u for ur customer service and commitment to helping my Honda Fit the best it can be.
Leave Us A Review