Customer Testimonials
Awesome Service! Ivan was great. My car was was in n out within an hour. Loved the Coffe and waiting area Everyone was very nice!
When having my vehicles serviced, Chris Sutton feels more like a partner than just an employee doing their job. He has thoughtful insights and offers sound reasoning, while acting in a friendly way with the customer.
Great Customer Service and Care. Trusted Professionals permeate the First Texas Honda Maintenance Team!
I have been to this dealership on many occasions and every time the experience has been great. Staff is knowledgeable and friendly. Very satisfied with the service.
Originally I was displeased that I waited 25 minutes, after calling and getting an appointment. But the person that was supposed to assist us was not aware of my last minute appointment. Once he came out, everything went smoothly and he gave me VIP service to speed things up. So all was well and he was worth the wait.
Excellent services. Ivan was kind and knowledgeable during all process, keeping me updated and explaining in details how the services were performed. Fantastic ! Well done.
Great service every time I take my car in. Friendly and timely. Thank you 😊
Fred was polite, knowledgeable, and helpful. Services were completed as requested and they were completed quickly. Fred explained everything that needed to be done very clearly.
Perfect from beginning to end will recommend to all people. Fred was amazing and helped me get my car all setup and picked up easily.
I have been to this dealership twice now and both times had a great experience. Staff is friendly, professional and explain everything. They also don't try to pressure you to get unnecessary work done like other dealerships. Would recommend them and will continue to take my Honda CRV there for service.
Tony was extremely thorough in his understanding and explanation of the particulars of my service visit. He was kind and personable. Thank you! Top notch!
Professional, friendly, very well run!
very professional. also the free snacks helps 😋
Tony was a pleasure to deal with. He was professional and provided excellent communication throughout my time there. Work was done in a timely manner and everything was explained to me fully. Thank you.
Mr Mathis serviced our car.he is the most detailed service manager we have ever met.he was so nice and fast at his job.thank you for being there for us.
I was very satisfied with the work of First Texas Honda. My service provider was very honest, transparent, informative, and made me feel valued as a customer. I appreciate the lengths their team went through to make sure I received the best deal and that I would be satisfied with my repair.
Ty was super nice. Recognized us from before. He was informative. Acted very professional. Checked in with us and told us how much longer it would be.
Everyone was professional, friendly, and kept me informed.
Great place, with nice people
Excellent service and Clear communication . I especially like the shaded outdoor waiting area . Access to phone chargers is a plus too! Thank you for the excellent service.
I highly recommend First Texas Honda !! Ask for Aaron !!! He was so nice and helpful . He was not pushy at all . He worked with us and listened to what we were looking for and where we needed our payments . It was a great car buying experience !! We got a great deal on a new Honda Accord !! Thank You Aaron !!
Friendly well informed service staff. The service to my CRV was done within the time frame the service staff told me it would. Thank you.
I can always get in quickly and feel my service always ends up being really good.
I reached out to 3 different dealership's about leasing a car and First Texas Honda was the first to call me back. I went in and spoke with Joseph and he was so kind to explain the whole process to me. After looking at my options, my husband and I decided to purchase a new used car instead. Joseph stayed in touch with me via phone, email and text which was perfect for my very busy lifestyle as a mom of two littles. I am over the top pleased with the service we received here! The free snacks and drinks ...
I reached out to 3 different dealership's about leasing a car and First Texas Honda was the first to call me back. I went in and spoke with Joseph and he was so kind to explain the whole process to me. After looking at my options, my husband and I decided to purchase a new used car instead. Joseph stayed in touch with me via phone, email and text which was perfect for my very busy lifestyle as a mom of two littles. I am over the top pleased with the service we received here! The free snacks and drinks ...
It was a wonderful experience at first Texas, I was completely taken care of for the 3 hours I waited while my car was getting serviced. Appreciate Tony Oborne’s kindness and professional customer service. I’ll ask for him for future services.
Great experience buying Honda Accord 2021. Ron was our salesman. Very professional and made us comfortable in buying the car. We were in 2 minds but Ron helped us in making decision at every step with the help of colleagues Season and Elaine. Also enjoyed snacks and drinks in the waiting area. Nice buying experience.
I get wonderful advisor I appreciate his patients.Ivan thank you for your help.
Christ Sutton went out of his way to accomodate our needs and to work with our insurance to make sure we got the maximum coverage.
Established customer at Service Department. Happy with timely response to an unscheduled repair visit. Offered ride-share because they were out of loaner cars. Kept me informed as work progressed. Car performs much better after the repair.
Excellent teamwork and communication during maintenance appt! We also appreciated having a loaner car while our car was in the shop. You made it easy!
atención 100% first...................................................................................
Trevor was great to work with. He was friendly and knowledgeable. We were greeted promptly and professionally by the service staff when we arrived. Thanks First Texas Honda for your professionalism!
Excellent customer Mr. Ty, very professional, thorough in explaining my total overall review while addressing my current concerns & getting them done quickly. Also enjoyed the peaceful waiting area along with delicious coffee & snacks. Perfect experience!
Our Sales Consultant, Anthony Raglin saved the day! We had a horrible experience at another dealership and Anthony made sure we were taken care of here at First Texas Honda. He was genuine and professional. He made our car buying process easy and transparent. We drove over an hour to this dealership, when we have one 10 minutes away. We would definitely drive to First Texas again just because of the customer service here. Thank you Anthony!
Service department staff awesome. Andre is a great service rep. First Texas is so accommodating. Dennis came and picked up my car at my residence so I didn’t have to get out. Service was done so professionally and timely
excellent service, intelligent personnel explain in great detail repairs.
The new, modern facility is the best in town. My service agent, Ivan, was professional, efficient and friendly. He informed me of my service options, which made it easy to decide to to have done.
Excellent service!
Great customer service; went above an beyond in getting me a rent vehicle on short notice. Gave me additional discounts to make it more affordable.
Great auto service.. employees are very friendly people. They make sure your car is running well. The list for next services and needs .. is very helpful to me. Many, Thanks to Ty for helping me.
The whole experience was positive, from scheduling to vehicle pickup.
Great service. Thanks. PS, should I be tipping my service people? I have no idea. 😁
Great work from the team, very attentive, personal concierge style, coming back for more services and buying more cars with my people. Thank you. Yay
So impressed with service, but it goes beyond that. Feels like everyone really cares about me. From my car to my coffee. Music on saturday a real plus
Was very happy with my service.
Quick service, amazing on site amenities, helpful staff and fair prices.
I love this place. They are HONEST and Honda is a good brand.
Very professional people knowledgeable Polite and courteous. Very clean and well staffed waiting room Explain well and in detail what is being done. Keep us informed
I did not have an appointment but they squeezed me in for a critical repair and finished right when they said they would—great service!
Great customer service. Thanks
Got my fuel pump replaced much faster than was quoted! Thank you so much!
We took my car to First Texas Honda to get an oil change and inspection. Tony was our service advisor and he took great care of us! While we live closer to San Antonio, we always take it here because they are honest and don't try to up-sell you on other things you don't need. Highly recommend!!
Car shopping should be like this everythime like my experience with Anthony ! I had a great and easy visit with Anthony. He was easy to talk to, very amicable and professional. Understood what I needed and didn't try to sell me up. We pointed out cars and he brought them out very quickly. It was very exciting to have so many options. And test drive them. I ended up buying a car for myself. And I was actually there to shop for a car for my son soon to be home from the Marines. He gets my truck so ...
Great service!
Ivan Herrera was amazing! I took my car in to get the a/c fixed and he explained everything thoroughly throughout the process. I ended up getting a rental car and every step of the way he contacted me, which made the car repair process easier. I would definitely go back and appreciated his great customer service and support.
They are helpful and ro a great job!
Bobby Mills and Shane Miller were great! Definitely highly recommend going to First Texas Honda!
Chris Sutton was amazing he went above and beyond !
Have a 2020 CRV Hybrid and inadvertently ran over something and punctured tire on Sunday/Father's Day. First Texas Honda saved the day. The shop was open and was able to replace the tire (puncture too severe). Kudos to First Honda and Bobby Mills.
I went in to the first oil change on my new car and had never had such amazing service from any establishment. Starting from the porters greeting me with a big smile until the time Trevor Self was walking me out to my car after service was completed, EVERY employee I encountered had a beaming smile and was asking if there was anything they could do to make my visit more enjoyable. Not going to lie the complimentary coffee bar with exceptionally trained baristas was very awesome, especially since I went in after I got out of work. It was ...
Quick and friendly service. The service advisor went above and beyond explaining the process to me. I would definitely recommend First Texas Honda to others.
Chris Sutton is our Service Advisor and is an efficient, considerate and thorough professional. We are very happy with the service at First Texas Honda.
I had a 4:30pm appointment & took 20-30mins to get checked in, which is no fault on anyone. It was a busy time when I arrived. Once checked in, everything went smoothly. My service advisor, Ivan is friendly and communicates well. I understood the work being done and what needs to be fixed soon. Overall my experience was good.
Excellent service. I have no hesitation about taking our Honda for service at First Texas.
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