Customer Testimonials
I needed assistance with a used Honda Civic purchase. Randi F. was super helpful and nice with assisting my service information!
Love this dealership! It’s like a well oiled machine. First time bringing my car in for repair. The staff were all kind and helpful and helped me navigate step by step. Beautiful work on my repair. Aidan C. was an all star especially. He took the time to answer a handful of setting questions about my vehicle and was so kind and helpful. So grateful!
(Translated by Google) Great place to visit (Original) ग्रेट प्लेस टु भिजिट
Two weeks ago I was moving my daughter up to college when our car wouldn’t start after picking up her keys. I was able to get a jump and get it over to First Texas around noon on a Friday. The place was really busy so I thought it would be awhile. Fortunately it didn’t take long to get a new battery. The battery was barely 2 years old. Sam R. was able to locate my paperwork from out of town and everything ended up being under warranty. The service and professionalism was outstanding, I would recommend this dealership ...
I would give first Texas Honda at seven star if I could! Kenya, Brent And, Steve were awesome with helping me get the right car for my wife and I. We had to make a change in the car selection and it went flawlessly without any problem. They worked with my wife and I to get us the car that was best for us! Great store, great people, and awesome service! Every seemed happy and enjoyed their job! Bob Bolander
I just had a very positive experience in First Honda. I scheduled an annual maintenance check for my Civic Hybrid. Holden did a great job on advising. He clearly explained each maintenance recommendation and answered all my questions patiently. I ended up changing the brake fluid and engine coolant for the first time in the four years I've owned the car. The pricing was also reasonable. I highly recommend their team service here.
they did a fantastic job. They sent the videos, explained everything, and they were very professional. I loveHonda and I have had two Hondas.😊
I was recently in a car accident where my car was totalled, so this was not a planned experience. I was super apprehensive of the dealership experience after not having a car payment for such a long time. Anthony Raglin really made this experience incredibly easy for me. He calmed my fears and made a few funny jokes in the process. He answered all my questions and made me feel like I was a friend not a customer. I drove away knowing that I just bought a car from someone I would hands down refer to my family and friends. ...
Raymond Nguyen very respectfully and quick on his feet got me back out in minutes.
Great first experience with First Texas Honda car lease. The sales person Justin is a great guy who kept me at ease and engaged me throughout the process as if I am his first customer! He answered all my questions about the car and also my expectations on the lease price. He got the price that we could settle on with no hard sale. By the way, the facility was awesome too with nice coffee/pantry shop if you want to relax during the sale 🙂
Alberto was the first sales rep I worked with as I began my car search and he was so helpful and patient with my questions. It was my first time buying a brand new car, so I had a lot of basic questions, but he walked me through everything and provided top notch service! He always made time for me, even if I decided to drop by on short notice. I ended up getting a Honda CR-V Hybrid and I have no regrets! Thank you Alberto for all your help, you rock!
I recently purchased a car at First Texas, coming in from out of town. Alberto did a fantastic job from start to finish, even with some bumps in the process (from my side). Communication was excellent. The dealership itself is very large, and the complimentary drink/snack bar was great.
A big thank you to Raymond Nguyen and Daniel Ocampo for providing superb customer service on 9/3/2024. True professionals!! I first received a smile and a warm welcome for the Welcome Team at the front door. Mr. Nguyen greeted me with a smile and a welcome too. Raymond made the service process easily understandable to me (a senior citizen). The service on my Civic was completed in the timeframe promised. This is the third Honda we've purchased from First Texas Honda over the past almost 20 years. I highly recommend Raymond and Daniel for your auto service needs.
Howdy Honda has been my go to dealership in Austin for a while. Last couple scheduled service visits there operated like this, come in two hours before your car will be looked at and wait. After two hours of waiting, your car will then go into the shop. This is like clock work. They are worse than doctors, with thinking your time is of no value, but want to make sure you are waiting in the wings for when they are ready and it is convenient for them to now address your problem. Somehow the splash guard had come partially ...
I had a great experience selling my car to First Texas Honda, working with Chip in sales. I was on a bit of a timeline needing to sell my car for a move out of state, and Chip was great at working around my timelines, giving and keeping a fair price, and making sure I received my payment during my move.
Fred and any members on the First Texas Honda team are always providing exceptional service, I appreciate their free bar as well and phone chargers.
Hands down this was the single greatest car buying experience I’ve ever had and I’ve bought a ton of cars. From the first phone call to the drive off the lot and everything in between First Texas Honda is the BEST!
The best experience I have ever had in dealer service. Everything is consistently exceptional.
Julian Rodriguez was so incredibly helpful with my lease return! He also took the time to help me test drive three different vehicles and answered all of my questions thoroughly. Greatly appreciated his assistance and would recommend him to anyone looking to purchase or lease a vehicle from First Texas Honda! Thanks Julian!
Bravo Service Manager Tyler P! A fine example of what customer experience should reflect. Tyler single handedly turn a potential disastrous experience to an absolute incredible one. Tyler’s investment in the customer experience is a clear example of service standard. Thank you First Texas Honda Service Leadership!
I sold my 2017 accord special edition to Justin at sales department. I initially came here for the oil change and state inspection but they told me i need 4 new tires for about $1500 and oil was leaking due to top gasket issue which about $300 and also they told me to do it break fluid change $180 transmission change $180.. It was not their fault just vehicle is old and time for the service but i checked the car value with Justin and decided to sell it. Justin Parker helped us he is great.
I have been so pleased with First Texas Honda’s service department! I could not recommend them more. In a time when customer service has gone out the window, Texas First Honda gets it right. I feel like they’re working hard to deliver the best service, every time. Today I was helped by Nick Masch. The skid plate on my son’s car was coming loose so he tried zip tying it! I was not comfortable with him driving back and forth to College Station with it like that, so I made an appointment. When I got there and ...
Chad Powers, my service advisor was amazing! I took my car in for its 30,000-mile plus multipoint vehicle inspection and Chad was very professional and extremely knowledgeable. We discussed the basic services which were needed, and he advised me of four additional services I needed at this time. Due to being on a fixed retirement income, I decided (with Chad's help) on two of the services and two that could wait until my next visit. He did explain to me what to expect delaying the two additional services which I greatly appreciated. At no time did anyone pressure me. ...
Ryan Cartisser was very helpful and patient with me while explaining the ramifications of the service and how the problem was solved; I hope he will be available if/when i need service in the future.
Jay Janks is a great advisor. Listens to all of your concerns and gets the job done. This service center is easy to schedule with and has loaner vehicles ready!
Not gonna lie I was super scared to come and buy a vehicle after not having a car payment for a very long time. Joe Lee really helped make this experience incredibly easy. The dealership even had a cute coffee bar where I was able to grab a yummy cold chai latte while we worked out the details. So happy I get to drive home in a vehicle that will last me a long time. Also I know I bought a car from someone I would refer my family and friends to. Thank Joe & First Texas Honda ❤️
I had a great service experience. very less time in service center as every thing happened quite fast.
Ricky Pecina was my sales person. He did a wonderful job ensuring I had a smooth, informative, and overall great experience when purchasing my new vehicle. Never throughout my experience did I feel pressured to buy a vehicle and he was patient and took his time ensuring that I was confident with my decision. Will recommend him to anyone looking to buy a Honda.
Ricardo Pecina at First Texas Honda made my car buying experience seamless and stress-free. The dealership itself is top-notch, with a welcoming atmosphere and a commitment to customer satisfaction. Ricardo was knowledgeable, patient, and went above and beyond to help me find the perfect vehicle. Highly recommend both Ricardo and First Texas Honda!
I purchased my CRV touring hybrid 2021 from Aaron at this location It was a long but deal he is very kind and understanding. THE SERVICE DEPT IS ALWAYS AMAZING!!!
Albert Sosa was an amazing salesperson and Steve Martinez helped seal the deal (while training Megan nonetheless) shoutout to Autumn for slinging snacks and dranks!
Good services 👍👍👍
Chad P. made sure my Honda was taken care of timely and up to date on maintenance. Will be back
Had a regular service appointment scheduled on 08/08 for my Honda Insight (purchased at First Texas in 2022.) Was given Drake Dawley as my service rep. and he was fine. Went over what was actually needed vs. what had been done previously, since the Maintenance code that popped did not seem to be entirely accurate. Got my car, all good. Fast forward a week and I have a tire blow out as I get off the highway. Honda Care took care of calling the tow truck to take the car to First Texas. I happened to have Drake's email from the ...
Christopher in Finance, Brandon in Sales, and Al Reed were all extremely friendly, helpful, energetic, funny, and on the ball!!!! Great experience! Thanks for my new wheels!!!
Just got my second car from them in two years and they've been exceptionally easy to work with. My sales guy was Joe Lee, said he just started recently, I don't see myself going anywhere else for my vehicle purchases anytime soon. Great work, guys.
My recent visit to First Texas Honda went so well that I decided to return and get "everything" done to ensure a successful upcoming roadtrip through New Mexico and the Texas Panhandle! Drake was ready at 7a when I pulled in for my preset appointment. He had made a list from my last visit and the ordered parts were on hand/ready to go! ⭐⭐⭐⭐⭐ Then masterful tech Nick installed, adjusted, verified and made sure my Honda is ready for the open road! ⭐⭐⭐⭐⭐ Teamwork is evidenced by Mikey stepping in to support Drake when I showed up to pick ...
Aaron was friendly & professional. He listened to what I needed and followed up accordingly. Steve in finance helped make things go smoothly as well. It is my 2nd CRV but first one from First Texas Honda. I am glad I came here.
It was a good experience, and they were able to give me a pretty nice used car in good condition.
Thank you Micheal B. (salesperson) who sold me the 2024 Pilot!!!!! 5 stars !! My 4th vehicle from First Texas.
Always great service when I visit!
This experience was a complete 180 from what we experienced at the Toyota dealership in Cedar Park. We actually enjoyed the process of buying our car today, which is something I didn’t think was possible. The environment in the dealership is light and inviting. Everyone we encountered was friendly and happy to be there. They have a little cafe that has food, coffee, snacks and an assortment of drinks that are complimentary. Please tip the staff:) they’re awesome! Next to the cafe there is a foosball table, a couple of arcade games and a play room for younger kids. ...
Great dealer, friendly knowledgable sales associates, Ricky helped me out alot and made it so easy, go ask for him. Freekin awesome guest waiting area.
Love the service department. Good snacks and games/entertainment for kids.
Love taking my car here for service! Excellent communication and a really nice waiting area.
I've had a few visits to First Texas Honda over the past several months, and after experiencing particularly exceptional service with this most recent visit, I knew I had to write a review. The first couple visits were when my partner and I purchased our first car together a few months back. Neither of us had gone through the process of purchasing a vehicle through a dealership before, but needless to say we were nervous about predatory behavior and being pushed into a crummy deal for something we weren't totally happy with. The reality of experience was anything ...
Bought a civic here. Logan was very helpful in showing me all the different options. Everyone else was very professional!
Cory Garrard was awesome! Very attentive and patient with me. He went above and beyond my typical dealership expectations, and I would definitely buy another car from First Texas Honda! If you’re looking for a car and are a first-time buyer, I recommend Cory Garrard 100%! He made the entire process smooth and simple!
Mr. Mike Broderick and Steve Martinez were extremely helpful and professional. If you are in the market for a car. I highly recommend these guys at First Texas Honda.
Great service and the place is really nice to just hang out while your car is being serviced
Today i bought Honda CRV 2025 model at First Texas Honda. Mr Nadeem was my Sales officer. He treated me very well. And gave all the important info regardimg this vahicle. He is the best among all. He proposed me very reasonable packages. And i will definately recommemd Mr Nadeem. Thank you
Everything and everyone was great.
Ryan was great and the work wad done in a timely manner as I was waiting on my vehicle.
Holden provided excellent service and information I will definitely be going back and asking for him
The Best Dealership I visited and friendly staff. I got the best discount, Thanks to Brandon Bromley
Mary was incredibly helpful on the service team and helped me understand the service needs every step of the way. I also appreciated the video that was sent by the tech to help explain and show the issue.
I had a great experience buying my car from Pito Sosa at first Texas honda! He was very helpful and knowledgeable (and not to mention patient). My parents also bought their car from him and had a great experience.
The salesman Nadeen was super helpful. He helped my husband and I get a brand new car with an excellent rate. The whole process was under 3 hours which is super awesome. We all know that sometimes you can spend majority of your time at the car dealership. Also Alex the finance manager was really informative and helped me choose the best deals for my car.
Excellent service
We stopped in to look at CR-V’s today. Although they were busy, Damon was able to get us into several test drives and answered all our questions. Really nice facility here, so plan on some time on Saturdays. Thanks team!
First Texas Honda service is excellent and give a better transparency to customer at every level.
For Trever Anderson - love love looove his service! He helped me find my first car, and I felt so well taken care of. He’s informative and emphasizes the autonomy of his clients. I was the leader of my journey, he was there to help me find what was best for ME <3 Give this man a raise!
Always a good service, they keep you updated on service and there is a free coffee bar while you wait to get the service completed. Never felt being thrown upon unnecessary add ons or changes.
Although the installation of door guards is not a big deal. The staff including Jay Jank was super. I plan on having all my service done there.
Damond was really helpful and patient with helping my partner buy his first car! The dealership is really nice with a spacious layout and coffee bar, and the vibes makes passing time enjoyable.
We were so pleased with our experience at First Texas Honda this past week. There was no haggling on the price for our trades, they gave us what we were looking for. It was the easiest car buying process I’ve had. Alex made it so enjoyable. I’m looking forward to all the amenities when we need our new CRV serviced.
AGAIN! Another great visit and service at First Texas Honda! I live in South Austin and will never mind the drive to FTH.
Overall excellent experience at First Texas Honda - the process of buying a car was smooth and enjoyable! I’m grateful to Alberto and Atif for getting me into a new car as soon as possible, making the process easy for me and answering all of my questions. Also, big shout out to Dylan, Carlos and the service team for helping me with a small tire repair and making sure my car was good to go. The service at First Texas Honda is outstanding all around - from making it easy to book a service appointment to the friendliest staff ...
Damond Potillo has been a huge help throughout my whole car buying process. It is a really good dealership with good staff and car collection
Very satisfied with the service! Cory was extremely helpful and made sure we were taken care of. He was also very quick to answer and doubts and concerns we had. Overall, the process went super smooth, and I'm very satisfied with my car!
Amazing and welcoming staff, I just got my first car here. Shout out to Naomi Sanchez, very wonderful personality who goes above and beyond for her clients giving the best costumer service and very honest.
I went in as a walk in on a Saturday. The welcome desk told me to give them a minute so that someone could help me. The great thing about this location is that they have a free cafe with drinks and snacks. So I was totally fine with waiting. (Get their strawberry lemonade, it’s good) The sales person came to get me and we proceeded to talk cars. I didn’t buy anything but I highly recommend this place. There was absolutely no pressure for me to buy that day and he answered all the questions I had. ...
Toni was absolutely amazing. From start to finish she made sure I was well taken care of. I really appreciate the outstanding service I received today!
Great experience through the whole process. Never felt pressure from Ricky (the salesman that helped me and answered all my questions). The whole team from Abe , Ricky , and Joseph I felt very comfortable buying my 2021 Honda HRV.
Staff is excellent.
No pressure… Check Inventory…. Check Great Prices …. Check Out First Texas Honda!
I recently purchased a car from First Texas Honda, and I must say, Kenya was exceptional. I had to replace my CRV due to a car accident that broke my left leg. Despite my situation, Kenya had my deal completely ready by the time I arrived at the dealership. All he needed was the manager’s sign-off and to send me through finance. He made the entire process incredibly smooth. Kenya’s sales manager, Sunny, was also amazing. The finance manager, Steve, was hilarious and made the finance process smooth as butter. I’ve bought three Hondas from a dealership ...
Nadeem Khan was an excellent dealer who was polite, transparent, and responsive throughout the process of getting a new car.
Anthony Raglin has been my dealer for my past 7 car purchases at First Texas Honda. I cannot say enough good things about Anthony. He is professional, polite, friendly and super helpful. I always enjoy dealing with him!! Excellent customer service!!
Exceptional Service from Anthony Raglin at First Texas Honda. I recently purchased my vehicle from First Texas Honda, I had the pleasure of working with Anthony Raglin as my sales consultant. Anthony’s professionalism, knowledge, and honesty make the car-buying process a breeze. From the moment I stepped into the dealership, Anthony’s attentive approach stood out. He was genuinely interested in understanding my needs and preferences. His expertise in the Honda lineup was evident, and he patiently answered all my questions. What impressed me most was Anthony’s commitment to making the experience smooth and transparent. His friendly demeanor ...
I love their service..and coffee too. The most pleasant service experience, they make me consider owning just Hondas and not have to deal with other dealerships.
My wife and I stopped at First Texas Honda to look at used cars. We had been headed to another dealer but didn’t want to fight traffic on a Friday evening. Maris Mullens greeted us immediately and said she’d be happy to help. She spent time with us, showed us four different vehicles, and made us feel comfortable with the process. We didn’t make a choice that night but I texted Maris later what we were thinking. She checked in with us the next day to see if our choice had been made, I said yes and ...
From the salesman, to the manager, to finance manager, everyone was welcoming, and actually assisted me when I actually needed it. In context, I recently relocated to Austin, and trying to settle down, and the car was a huge factor. The salesman, Pito, was working his butt off for me to make sure that the aquisition of the car was as seamless as possible. All I can say is, my second car will most likely be a Honda, with the same sales team, at the same dealership. Highly recommend.
We had a great time at First Texas Honda. Greg Powell was professional, friendly, detailed, and made the experience better than expected. Our finance guy, Marcos, was great as well.
Cade was patient and helped me find the car I was looking for. As well as the finance team member. I greatly appreciate the help and really enjoy my new car!
Pito (sales rep) and Brent (sales manager) were both great - I feel like I got a great vehicle at a fair price. Thx!
Very athletic
Bought a car here yesterday. Our salesperson, Kenya was excellent! Never pushy, he just worked with us to make a good deal. Waited a while for a finance officer, but Manny got us out ASAP.
Greg P. Helped me out in the purchase process. He was very professional, attentive and sincere. I was so anxious about the whole buying process, but he made my experience great and smooth! Thank you Greg for a great experience!
Brandon Lukenbill was fantastic. I highly suggest you see him if you are in need of a car. Great listener and no pressure. Steve in finance was awesome too and not like your “typical” finance guy trying to sell you everything under the rug. Highly suggest First Honda