Warranty Service on 2018 Accord Hybrid. Every thing went smoothly. The rental/loaner service was excellent and Emily at the rental desk was easy to work with. Overall, a most pleasant experience.
It's best to make an appointment. I was a walk in for an oil change and tire rotation. I ended up waiting there 3+ hours. The service was fine, however the price for these two tasks seemed over the top at $102. I had the same services in Iowa 6 months ago where I bought the car and the same two items cost $69.
My husband and I needed a new car that was reliable, safe, and could comfortably seat our five person family. We had done some research but probably not nearly as much as we should have. We walked into First Texas Honda somewhat nervously and were greeted right away by friendly staff. Karl Lewis was the gentleman that helped us. He assured us right away that he was not working on commission and that his job was to help us get the best car available. He walked us through the process and helped us find an even better deal than we had been able to find on our own. There was no sales pressure, no aggressive tactics, just a genuine desire on his part to help us. The whole process, from start to finish, was amazing and lovely thanks to Karl and his expertise and kindness. We were incredibly stressed and anxious about this endeavor and Karl made it not only stress-free but enjoyable. if you need a car, come here. If you want to have an amazing experience, ask for Karl! Read more
I can't even remember every single excellent part of purchasing our car with First Texas Honda...but I'll try:* Greeted by friendly and helpful staff right away* Karl Lewis, our helper, met with us right away and helped us look through the inventory to find the best car for us. I hesitate to call him a "sales person" because he wasn't pushy or aggressive at all. He just wanted us to get what we needed! * We test drove a couple of cars and Karl reviewed all of the features and things that we needed to know about.* Karl was very helpful, transparent, and communicative during the entire process! By the end of it he felt like part of our family.* The vehicle pricing and selection is amazing--we looked at other Honda dealers in the area and none of their prices came close to what First Texas Honda.* The coffee bar has free snacks and drinks! * There are several comfortable waiting areas* There are no aggressive or pushy sales tactics, it was clear that Karl just wanted us to find the best vehicle we could.We ended up purchasing a Honda Odyssey which is exactly what we needed for us and our 3 crazy kiddos. They boys saw the van and all exclaimed that they hope we can drive it FOREVER (and it's a Honda, so we probably will!).Can't praise First Texas Honda or Karl Lewis enough. SO SO SO happy with our experience and our car!!!
This was the least stressful car buying experience I have had at any dealership.There were no pressure tactics/gimmicks/hidden numbers and the final price was just what was discussed before. The entire experience was very unexpectedly pleasant. Nik is truly an EV expert. He is very honest and had our best interest at mind. He went above and beyond to give us all the information we needed to make an informed decision. In the end, I was comfortable about buying the car. Nik was very through in explaining and setting up the car for us after the purchase.
Was looking for a minivan for family use and Nik helped us in our purchase of Odyssey. It was a stress free car buying experience and Nik went above and beyond and made sure we left the dealership with all the required setup done. He stay late to make sure we are good before heading out for the weekend. Thanks Nik for the experience and will definitely come back for our next car purchase.
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