I bought my 2024 Honda 2 years ago with Nadeem (he doesn’t work here anymore unfortunately) but every time we come in for service they are very nice but also they give you a full run down of everything that might need to be serviced and let you make a decision without putting pressure on you. The bar is complementary and the baristas are always very nice as well I would recommend anyone looking for a Honda to come shop here !

Service and Sales were Exceptional.

I feel confident I receive first class service and genuine Honda parts at First Texas Honda. They have an impressive service facility and their employees seem happy to work there. This time I needed time consuming work done and the dealership provided me with a very nice loaner so I wouldn’t have to wait all day at the shop. I’ve used First Honda for twenty years, or so, and have always felt fairly dealt with.

Cleve Miller was awesome

I found the vehicle online and was lucky enough to be contacted by Nina Barrera. From the very beginning, Nina was an absolute pleasure to work with—responsive, professional, and willing to go above and beyond to get the deal done. There may only be five stars available, but Nina truly deserves ten. I highly recommend her to anyone looking for someone who is genuinely committed to her clients.

Got my new to me Honda Accord from here. Michael Polak made the whole proces very easy. Extremely accomodating for me having to work and having my previous vehicle totaled. Had to get into something reliable quick and he made it happen. I highly recommend these guys. I will return for another purchase in the future.

Zach was incredible and personable. I got a prologue and I am very happy with it. Thank you for a smooth and easy experience!

Zach was a super star! He went to bat for us to get us the best deal! The experience was 10/10 and I highly recommend getting your car with Zach!

Very pleasant experience. No high pressure from any of the sales people. Aaron Garcia was great to work with and we got a great deal.

Working with Melissa was an absolute pleasure. From start to finish, her professionalism, prompt communication, and attention to detail stood out. She is an incredibly hard worker who takes great pride in the quality of her output, ensuring every expectation was met and exceeded. Melissa made the process smooth and worry-free. I would gladly work with her again and highly recommend her services.

Pito was my salesperson in March and it could not have gone smoother. Made an appointment for a test drive and drove my new HR-V off the lot. Yesterday was my first oil change. Shane was my service manager - polite, knowledgeable and efficient. I had an appointment however they were slammed with walk-ins. The coffee bar was well stocked and the staff were super friendly. I settled in for the wait. I was pleasantly surprised when Shane called in just over an hour to say my car was ready. Checkout was efficient and Shane walked me to my car to be sure all was in order. It’s a bit of a drive for me, however I think they have earned my loyalty.

We stopped by to check out used vehicles for our teen’s first car. Everyone was very friendly and accommodating, to our little children also. Our salesman, Trey Barstow, was friendly and informative from the moment we walked in to the time we got the keys. Definitely recommend this dealership for a relaxed and easy car buying experience!

I used to have a lot of trust in First Texas Honda, but my most recent service experience was very disappointing. My 2018 Honda Accord was diagnosed with a failed turbocharger, and service advisor Aidan Carlson told me that even with my warranty coverage, I would still owe nearly $800 out of pocket. What concerned me was that he began discussing potential out-of-pocket costs before the warranty company had fully reviewed the claim and repeatedly stated that the warranty would only cover the turbo repair. When I contacted the warranty company directly, I learned that additional charges had not been properly itemized and that labor costs exceeded what the warranty company was willing to pay. After I asked Aidan to provide more detailed information to the warranty company, the claim was re-evaluated and approved. Miraculously, my estimated out-of-pocket cost dropped from nearly $800 to $0. The most frustrating part was feeling like I had to do my own research and advocate for myself to get an accurate answer. Had I simply accepted what I was originally told, I likely would have paid hundreds of dollars unnecessarily. Whether this was poor communication, lack of attention to detail, or something else, it left me questioning the transparency of the process. I appreciate that the repair was ultimately covered, but this experience significantly damaged my trust in First Texas Honda's service department.

We had a great experience working with Ben on the purchase of our car. He was incredibly helpful, responsive, and went above and beyond to help us navigate some unique documentation requirements. He even continued to be responsive and helpful after the sale was complete, which we really appreciated. We would absolutely recommend working with him!

From the moment I emailed my interest I received exceptional communication and service.