Our Honda Models
My experience with Robert Neill was great. He was very helpful and informative. He explained the services needed for my car and really helped me understand what each service was and it was all with a pleasant attitude. That’s how you do customer service!!! I will definitely continue to get my car services at this location.
The service advisor, Bobby, took care of all my needs. He was very attentive when he had time, kept me updated. Also I enjoyed the complimentary beverages and snacks. The thing I won’t forget about my experience was the Arcade Cabinets, my maintenance took a bit longer than expected but playing Galaga, Gravitar, and Ghosts n Goblins really made the time fly.
Customer service was great and Carlos was very good in explaining the service that was needed
This was for my routine, annual state safety inspection, plus installation of a new set of windshield wiper blades. It went smoothly and was done quickly.
Excellent service. Kept me up-to-date on the progress of the repair. Offered a loaner car, but I did not need it. It is worth going to the dealership since I really do not have a reliable mechanic.
Carlos is amazing - he is very welcoming, and took car of our car in a quick and concise manner. Explained clearly what we needed to have done and the options for cost. I never felt any pressure.
I am writing here because I could not submit a review without doing so. Have a wonderful day.
Really helpful staff! Anthony stepped in when an employee got sick and saved the day. Everything he did was perfect and once he took over it was timely and seamless. I also had a tech that drove with me to figure out the problem. He was totally amazing and knowledgeable. He really wanted to help to fix my problem. I also really enjoy that you have courtesy cars. It takes the stress out of repair work and makes you less anxious when the repair takes longer than expected. Thank you!
Great service, very personable. Love the courtesy vehicles when I get my car serviced. It makes everything less stressful. A very knowledgeable tech took me for a drive to analyze the problem. Really happy with my visit.
My battery died. I got a jump, and took it to Honda, and was seen by Ty at the service dept. Within 2 hours, he had my battery replaced under warranty, and also got me an oil change, new air filter, and tire rotation, all on my service package (free). I was happy to be seen the same day, and the service from Ty was friendly. I'm happy.
My service representative was Mr. Ivan Heredia, and he was very professional, and precise about the work being done on my car, he explained all the details clearly. He is very kind to his customers, and very respectful. I always ask for him or AJ, they are both super nice. First Texas Honda is a great dealership, that delivers great customer services. I want to say Thank you and keep up the awesomely great job. Sincerely, Lana F. Brown, MSCJ, CTCM
Happy with our Honda and the super service!
First Texas Honda has been an efficient, courteous dealership over the last 4 years. Just got a recall done quickly and pleasantly. Ty Winn was excellent as service advisor.
I always receive fast, reliable service at First Texas Honda. The wait is pleasant because they have very large waiting spaces and offer drinks and snacks for free.
Everyone was so helpful! The service writer and others were very quick to see what my needs were and they got me in and out quicker than what the guessed. Looking over my truck and letting me know things might need attention was very helpful as well! Thanks to you and your staff. You are restoring my confidence in your establishment after a very bad experience in 2008... blessings, tom
Attentive service. Great communication. Tony was great and I appreciate everything he helped me with.
I like it, and trust it. Keep me informed about the condition of my car.
Great service. Timely and polite and I feel like they did a thorough job. I will keep bringing my car here for service every time and asking for Ivan. Great guy and great service. It makes me want to purchase my next Honda from them as well.
Awesome and friendly staff... love the snacks and the coffee section... super fast wifi
They are always courteous and professional here. As an added bonus they are open on Sunday.
Super organized and really friendly staff, I highly recommend them.
Great experience!! Professional efficient staff that actually took time with you and even remembered your name among hundreds they see. Trever Self was very courteous and professional Service Advisor that took the time to explain about my vehicle, etc. I will ask for him next time!
My service advisor was prompt and courteous. The service was completed timely just as stated in the estimate.
Our daughter’s first car buying experience was the best. Everyone was patient and kind. They presented her with several different vehicles and options to choose from based on her wants and needs. Especially thankful to Nina Berrera, Marcos Berrera and Brent Gould.
Welcome to First Texas Honda
When you want a dealership that sets itself apart from other car sellers with a hassle-free environment and perks galore, you can’t go wrong with First Texas Honda. We put the customer experience first and foremost, so drivers in and around Austin, Round Rock, San Marcos, Cedar Park, and Leander can come to us assured that their needs and desires will be our priority.
Better yet, we maintain an inventory of hundreds of new Honda vehicles and used cars from Honda and other automakers; all at competitive prices and competitive financing, to boot. It doesn’t start and end with the sale either, as we have a full-service garage meant to take care of every type of repair or maintenance you bring our way.
At First Texas Honda, home of FastTrack, a shopping experience that’s fast, fair, and friendly. Our hassle-free pricing system gets you into your new car quickly; our fairness priority ensures that you get the most competitive prices and receive significant savings; and our friendly sales staff guarantees a pleasant, fun visit rather than a stress-induced interaction.
This philosophy is exemplified in our shift from the term salespeople to product specialists, as we aren’t here to push a sale but rather to provide you with the information you need to make an informed, confident decision. Along with a plethora of additional First Texas Honda benefits, cash offers on trade-ins, and potential help with the financing process, your time at our dealership will doubtlessly be well worth it.
Experience the First Texas Honda difference for yourself at 3400 Steck Ave. in Austin, TX, a short drive from Round Rock, San Marcos, Cedar Park, and Leander. Feel free to give us a call should you have any questions or concerns before visiting!