So even though I own my own successful business, pay all my bills on time, and I'm generally responsible when it comes to finances, I had no credit. As a result, it was super tough to get a car particularly because I was given my first car (so no credit there). After working with different banks and going to different dealers, I was getting pretty frustrated, then finally I met Jesse and he was TREMENDOUSLY helpful and even DROVE FOUR HOURS to bring papers for my Mom to sign (she was co-signing) because it wasn't practical for her to drive up. Thanks Jesse!

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Great friendly service!!

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The service team is great in dropping off your car and getting into a loaner car. Originally thought would be a quick recharge of A/C since still working but struggling at stop lights and low speeds. But turned out to be broken radiator fan, and would need to stay an extra day for parts for a 2004. But great to have a loaner car (kids loved being in a new Honda Pilot loaner while the 2004 Honda Pilot being fixed). I know price of service might seem higher, but factor in the cost of getting a rental elsewhere (which I had to do in the past with other car dealerships), and it is a good price. All the service staff made sure I was in and out quickly, walking me to where I needed to go next, taking me to the loaner car, etc. Also impressed with the initial team who gets your car set up for entering into service, very helpful and friendly. Also thankful for weekend hours, I could not get to back Friday night, and able to pick up at my convenience on Saturday.

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We bought a Fit and an Insught from Gregory Powell. Good experience all around. Since we already knew what we wanted it was easy. Gregory called me when the model I was interested in came in. My only reservation is that I was not notified of the absence of a spare tire. Having been out of the market for a long time, I think I should have been told this. I would also comment that the owner’s manual for the Insight leaves much to be desired. The illustrations are dim and almost unreadable. Instructions are wordy, and it’s hard to find answers to specific questions. The on line version is a bit better but still not great.

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I am impressed by Andre who kept me posted when I was waiting.. He is friendly and patience with my questions.. We had been First Honda customer for over 30 years. The major reason is First Honda Service department. I am also impressed by the friendly staffs starting when I first arrived. They are all very efficient and polite.

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