My wife and I have been loyal customers of First Texas Honda for over a decade. We always want to work with Karl Lewis, who gives us good advice and very fair deals on new Hondas. If you are looking for honest and knowledgeable, ask for Karl Lewis. We got to meet and work with Finance Manager Megan Volkerding - another stellar First Texas Honda team member. We sailed through the final buying process thanks to Megan. We moved to another town about 35 miles from Austin, but the trip into First Texas Honda is well worth it.

Good experience today at First Texas Honda. High marks for service advisor Leo Rodriguez. Bought my Element here new in 2007. FTH has kept it running smoothly. Kinda pricey, but excellent customer care.

Always a great experience here!! Chad Power and Daniel Ocampo are topnotch!! I highly recommend First Texas Honda and The service team to all. They know their stuff.

I would recommend any of my family and friends to use First Texas Honda. I have used them for service previously and I was very pleased with the customer service and work on my car. This past week I came to purchase a car and I am very pleased. Corey was exceptional with helping me figure out what would work best for me (lifestyle and price range). The car buying process can be intimidating and Corey immediately eased any anxiety I had. I was not just a transaction but provided me with real advice and information. Definitely consider buying your car with First Texas Honda and ask for Corey. He not only helped me with the initial process but has been available for me via text/call for any follow up questions I have about my car. Excellent customer service.

First Texas saved us when we broke down while visiting Austin. Quick turn and excellent service. William was a great advisor helping us through the process efficiently!

Our service advisor, Leo, was amazing! He kept us updated on the service that was recommended and worked with us to keep the work within our budget.

Always provides Exceptional service! Knowledgeable staff from check in, service advisors and technicians. State of the art visual recordings of the vehicle during check in as well as a video of the multi-point inspection check. Clean, comfortable and welcoming waiting area with a fully staffed complimentary barista service. Usually about a 2 hour wait but it seems shorter. I service 2 different vehicles here and have had different advisors. Yesterday's visit was with Raymond, he was professional, courteous and kept me informed throughout the service. Thank you First Texas Honda for your always excellent service throughout my 27+ years going to your dealership from new car purchases to continued maintenance and service.

First Texas Honda is where I usually get my vehicle serviced and repaired and I have always had excellent service experience and great customer service. Ty greeted me in the service area and got all of the details and provided me with an estimated time to complete my service.

The service is exceptional and professional. The sales people are friendly, professional and knowledgeable. My salesman was Aaron Garcia. I highly recommend him if you will be buying a vehicle at First Texas Honda!

I’ve been coming for a few years now to First Texas for getting car maintenance, but this is probably the first time I’ve ever left a review. If you ever get the chance to have Leo as your service advisor, he will go above and beyond for you, and do the absolute most to make sure you’re taken care of and satisfied with the work being done. Everything from start to finish was seamless, the man is the GOAT!!

Raymond checked my car in and talked through the suggested services and costs for this maintenance service. He was friendly, clear, and thorough. I appreciated Matt’s video walkthrough of my vehicle, which increased my confidence in this service dept as well as educating me on my car. The actual wait time was longer than the time estimate I was given, but the comfortable waiting area made it easier to wait.

Very warm welcoming and friendly especially for a new car owner.

Loved it here, there is an after hours key drop so when my car broke down on a Sunday evening, the tow truck recommended this location and I am so glad he did! It's intimidating leaving your car somewhere strange and putting your key in an envelope in a slot in the wall, but FIRST thing the next morning I got a call from Michael Longoria following up for more details. He was very communicative and kind as my sales advisor. It's so awesome that the multipoint inspection includes a video, super helpful to actually SEE all the parts of my car that were broken. Feels like a very transparent and honestly priced place. AND they offer complimentary loaner vehicles while yours is getting service (if they have any available) so if you're making an appointment in advance make sure to reserve one!

Julien Rodriguez from sales and Chris Ray from finance both were exceptional. In my past experiences, I have never encountered such excellent customer service. Your service was clear, straightforward, and prompt. Everything was perfect, and I just want to thank you for making the process so easy and seamless. Thank you.

Great experience. I felt truly valued as a customer. The car we wanted wasn’t available, but the team worked hard and got it for us. Shout out to our sales person, Melissa, who happily found answers to all my questions (about a million of them) and a shout out to our finance person Megan. So much better than other dealerships we visited.

Ryan provided exceptional service, communicated information thoroughly throughout the entire process!

Great service and communication. In and out in an hour. Very attentive to my needs.

Thank you for Shawn's help. He's great ,the best .He will help you

Great Overall experience, Had a bit of confusion , however the sales staff Maris was awesome and listened to all my needs in a Truck and the finance manager Atif Malik was very accommodating through all the back and fourth , they deserve a metal to work with a crazy customer like me...,

I went in today for my routine maintenance. My service advisor Leo was great. He kept me updated the whole time while I waited at the dealership for my vehicle. Leo was very detailed about what my vehicle needed. He was truly exceptional. I’ll definitely be scheduling with Leo again in the future!

Love love love this place. I came here with my sister in law after she totaled her car and met Kenneth came back and bought myself a pilot with Marcos and Kenneth two months ago and just came back and my husband bought an accord with Marcos and Kenneth. I cannot recommend them enough. Special shoutout to Megan in finance who made signing paperwork so much fun. The staff here are stellar all around!

We brought in our Accord for a fuel-pump recall. First Texas Honda performed the recall work, did a full inspection, and provided us with a brand-new loaner vehicle. And there was no charge! I thought there was some mistake when they said nothing was due. Cannot recommend highly enough.

Ricky Pecina and Fernando were incredibly helpful in helping us find our second family car. We had such an impressive experience with Ricky the first time that we came back to buy a second car from him. They really put a lot of care into understanding what we were looking for, helping us look out for possible candidates that matched our requirements, and readying the cars for us to test drive. Ricky especially made us feel like he was personalizing the experience to our tastes and priorities; and he continually went out of his way to make sure that we were heard, understood, and helped. We definitely felt that he was trustworthy and that we were in good hands. I would recommend anyone to go to them to buy a new car!

In need of a new car? Don’t think twice, come here. We worked with Anthony who was absolutely phenomenal! He never once pushed us to buy or make any decisions we weren’t comfortable with. The process ended up being a few days as we struggled to decide on the vehicle we wanted, Anthony was absolutely fabulous and guided us through any questions we had. Once we came to a conclusion we were able to start the process for finance with Marco who was also a wonderful person to work with!! Explaining anything we didn’t quite understand and providing several options. The whole experience was exactly what we hoped for and we could not be happier with our purchase!

(Translated by Google) Ester is an incredible advisor, always so helpful, kind, respectful and detailed when explaining the problem…. Always willing to help the client. In general, Honda Service, the place has free snacks and coffee… that's fantastic 💕♥️ (Original) Ester es una asesora increíble, siempre tan servicial , amable, respetuosa y detallista al explicar el problema …. Siempre dispuesta en ayudar al cliente. En general honda Service el lugar tienen snaks y coffee free… eso es fantástico 💕♥️